OTA update of Air unit failed : Leaf Support

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Created by: Palak Jajoo

Modified on: Thu, 2 Feb, 2017 at 3:11 PM

1) Retry Update after restarting Air unit. Do this 3-4 times.

2) See the error code in admin panel for OTA. If status=9 and state = 0,1 or 4 and already retried 3-4 times then the issue is related to hardware.

3) Retrying OTA from mobile app 3 times or more will disable the OTA screen on mobile app and user will be able to use the older version again.

Palak is the author of this solution article.

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