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Check if these settings are updated inside TV settings - DTH provider, DTH remote name and DTH package.
Make sure internet is working on mobile phone.
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Thu, 2 Feb, 2017 at 2:44 PM
1) Check Internet connection. 2) Sometimes dev charts are slow, so observe the blue linear loader at the top of interface. The auto suggestions of email w...
Thu, 2 Feb, 2017 at 3:11 PM
1) Retry Update after restarting Air unit. Do this 3-4 times. 2) See the error code in admin panel for OTA. If status=9 and state = 0,1 or 4 and already re...
Thu, 2 Feb, 2017 at 3:11 PM
1) For Temperature and humidity data to update Air unit should be online for atleast 4 minutes because data gets updated every 4 minutes. So wait for atleas...
Thu, 2 Feb, 2017 at 3:23 PM
1) For "Last Active" to updated Air unit should be online for atleast 4 minutes because data gets updated every 4 minutes. So wait for atleast 4 m...
Thu, 2 Feb, 2017 at 3:31 PM
1) For Scheduler to work Air unit must be online at the time of scheduler. 2) Check the notification panel on the app which shows if scheduler executed suc...
Thu, 2 Feb, 2017 at 3:55 PM
Make sure the Air unit is online and check if other controls are working.
Update the remote settings inside device edit settings and check again.
Che...
Fri, 3 Feb, 2017 at 12:54 PM
Make sure Air unit is updated to latest version (above 21).
When many devices are connected to the same wifi then considerable delays can occur while co...
Fri, 3 Feb, 2017 at 1:16 PM
Make sure Air unit is updated to latest version (above 21).
Switch the mobile internet from wifi to 3g and check if delay exist. If it works fine then t...
Fri, 3 Feb, 2017 at 1:22 PM
Check the data if each switchboard module has continuous data for a week.
In case of incomplete data check for connectivity of Air units and Switchboard...
Fri, 3 Feb, 2017 at 1:40 PM